Instagram does not usually have technical problems, but many users have experienced Instagram sign in issues every now and then. This usually happens when users try to sign in from different devices or upgrade their phones. Older phones may also face the same problem as they become outdated.
Instagram can also log you out and require you to sign in again when they update their terms of service. You will need to agree with the updated in order to be able to log in to your account once again.
So what can you do if you have problem signing in to your Instagram account? You can:
Check Your Credentials
Okay, maybe you accidentally type the wrong username or password. That could happen! So check your credentials. Be sure not to add the @ symbol when entering your username and there are no typos in your email or password.
Also, remember that Instagram is case sensitive. Well, if nothing works and you believe that you have completely forgotten your username or password, go ahead and reset your password.
Reset Your Password
Once you reset your password, a reset password request link will be sent to the email that you use to create your Instagram account. Click on it and enter your new password. It is best for you to choose something that is completely different from your old password.
If you are an Android user, you can also do this using SMS or log in with your Facebook to access your Instagram account. Then, sign in as usual with your new password.
Didn’t get the password reset email? Then you are in trouble. Check your email (don’t forget your spam folder!) and all of your other accounts to make sure that your Instagram account has not been hacked.
Uninstall the Instagram App
If you still fail to sign in to your Instagram account, it is likely that the problem occurs from the app itself. You can check about it by trying to sign in to your Instagram account via other devices or your computer. If you can log in from other devices or the Instagram website, then it is obvious that the app itself is the problem.
You may want to uninstall the app from your mobile device and reinstall it again. Switch off your device for a couple of minutes after the process is complete. Then, turn your device back on again.
Install the Instagram app and try to sign in again. You should be able to access your account at this point. But if you still cannot sign in to your account, then that could mean your device has a hardware of memory issue. You may need to format your device or send it to your nearest service provider to help you look into the problem.
Report Any Suspicious Activity
Other than these solutions, you can also check for any alert from Instagram in case your account has been compromised. Instagram will always send you an email when there is any change to your account information. I had a notification from Instagram a couple of months ago when an unauthorized user tried to access my account. Instagram advised me to change my password and so I did.
Of course, Instagram will only notify you this if your account is being accessed from different locations at the same time. While it is difficult to know if someone logs into your account without your knowledge, you may still be able to know if they did when:
- You notice that someone has read your supposedly unread DMs.
- Your account locks itself due to multiple failed login attempts.
- Change your account information or settings. Instagram will notify you when this happens.
What you can do, too, is to ask a friend to check out your Instagram profile and take a screenshot of your current username. If it is different from the username you have always used, then you should report it to Instagram as soon as possible.
Regarding Instagram sign in, another thing you should know about Instagram’s is that it has a feature that allows people to see if you are online. However, you can simply switch it off you don’t wish them to see your activity. When you switch it off, though, you will not be able to see their updates since they cannot see yours.
But what if you don’t remember your email account’s credentials? Then that is such a shame because Instagram will not be able to release the account to you. It can be frustrating, but it is Instagram’s policy for protecting its users.
If you are facing Instagram sign in problem via Facebook, you need to check if both accounts are already connected or otherwise. To connect both accounts, open the Instagram app and go to your profile. Tap on 3-horizontal-line at the top right corner of the screen to find Settings. Scroll down until you find Linked Accounts. Select Facebook and voila — you should be able to sign in to your Instagram account with your Facebook account!
If you lose your Facebook credentials, then you will not be able to access your Instagram account.
To solve the problem, all you have to do is reset your password. You will receive an email (that you use to create your Facebook account) containing a password reset link. Create a new password and log in to your Facebook as usual. You should be able to sign in to your Instagram now.
Signing in to Multiple Accounts with Account Switching
Perhaps you have two Instagram accounts: one for yourself and the other one is for your dog.
Decide which one is going to be your primary account. I believe your dog’s Instagram account should be your secondary account.
From your Instagram profile, tap on the 3-horizontal-line icon at the top right corner of the screen. Tap on Settings (gear icon) and scroll down until the end of the screen where you will find Add account. Tap on it and add the Instagram account you want. That’s it!
To switch between accounts, go to your profile. Tap on your username which is at the very top of the screen. Then, tap on the account you wish to switch to. Easy, right?
You can also use this feature for your own businesses. Instagram allows you to add up to five Instagram accounts. You will need to have separate emails for each one.
If you find it too difficult to manage all of your Instagram accounts, try Upleap’s team of dedicated account managers who can grow your accounts for you! Sign up today.